The facility security industry is charging you millions of dollars per year, and they are not even coming close to doing a good job!

These are the facts!
The incidence of burglary crime has decreased.
Yet the number of alarm calls to the police have increased.
Approximately 98% of alarms are false alarms.
Responses to alarms usually do not result in arrests.
The costs to police departments to respond to alarms is staggering.

What's the answer?
Buy the software which eliminates these problems here.

While it is appropriate to ask "what the answer is" it is even more appropriate to ask What is the problem?. With the statistics starting to build up to unmanageable levels, it appears more and more that something is wrong with either the way systems are put together, or the methodology used to monitor alarms. I will discuss each one separately.

Electronic Alarm Systems

These systems are usually built around an electronic board (or computer system) which is connected to sensors distributed thoughout the facility. The most common type of sensors take the form of motion detectors, open door (open window) detectors and glass breakage detectors. Other types are available such as pressure sensors, perimeter cables, and sound detectors, to name a few.
Think carefully about these systems. THEY ARE ALL BLIND! They can only tell you an alarm has been activated. They cannot tell you why it was activated.

Buy our system here.

Monitoring Methodologies

Central Monitoring systems usually link to your site (alarm system) through a telephone modem. When an alarm occurs at your location a message is sent to the Central Monitoring location and the alarm is registered and located using a lookup procedure. The lookup table normally has the location of your site and a telephone number where you can be reached. A phone call is placed to your number and one of two things can happen. If you are at the location, the central office will ask you for your identification code and ask you if everything is ok. If you cannot be reached then an alarm call is forwarded to the local police department. But think about it. The Central Monitoring Station is Blind!

Our systems remove the blindfold. Buy one here.

The underlying reason for problems appears to be the fact that alarm monitoring systems are blind. Ask yourself the question, "If I was a monitoring company, how could I tell if an alarm has been caused by an intruder or a faulty sensor?" Obviously you can't tell the difference. An alarm may go off for a number of reasons, some of the most obvious are: a fault in the sensor, a malfunction in the monitoring system, power interuptions. faulty communications, and user misuse, to name a few.

Careful integration of all the parts of the surveillance system will remove the majority of these potential problems. By having the ability to look at the alarm panel, the monitoring company can determine if the alarm is faulty. For example glass breakage sensors will sometimes freeze in the "alarm condition". By having the ability to remotely remove power from the sensor and then powering it up again, the monitoring company can fix the problem. Having a camera viewing the window will determine if an intruder caused the initial alarm. If there is no intruder, and the alarm went off, but has now been remotely fixed, another false alarm has been eliminated. A monitoring company that does not use video cameras, and remote control of sensors, cannot adequately handle alarm problems.

Join us in our attempt to make this a better industry.



Useful information:

Statistics on False Alarms: Information on nationwide alarm problem.

Use of video for surveillance: Things to know about CCTV

Alarm monitoring: Example of future legislation

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On-line demonstration. "password is acasdemo"

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